Field ICT Technician

Reference Number: HR 4/4/7/96 About the Role The Department of Employment and Labour is looking for a Field ICT Technician to provide technical support at its Provincial Office in Mpumalanga. The role focuses on desktop and printer support, call management, and Local Area Network (LAN) support for the department’s users. Key Responsibilities - Provide desktop and printer support to end users - Manage and resolve IT service calls on the Information Technology Service Management System (ITSM) - Provide Local Area Network (LAN) support - Assist with network connectivity and related technical issues - Support Active Directory and basic backup processes - Follow ICT service management processes and departmental policies - Deliver services in line with Batho Pele principles Minimum Requirements - Three-year National Diploma (NQF Level 6) or Undergraduate Degree (NQF Level 7) in Information Technology or Information Systems - Valid driver’s licence - At least 2 years’ functional experience in the ICT field, technical support environment, or related role - Understanding of network connectivity technologies - Knowledge of operating systems, Active Directory, backup technologies, and ICT service management processes - Strong communication, analytical thinking, interpersonal and listening skills Employment Equity Preference will be given to African Males, Coloured Males, Indian Males, Indian Females, White Males and People with Disabilities. How to Apply Applications must be submitted on the new Z83 form (available from any Public Service Department or www.gov.za/documents). Required documents for application: Fully completed and signed new Z83 form Updated comprehensive CV Important notes: Old Z83 forms will not be accepted Only shortlisted candidates will be asked to submit certified copies of qualifications and other documents Non-RSA citizens / permanent residents with foreign qualifications must submit a SAQA evaluation report when shortlisted Submission methods: Email: Jobs-MPU-ICT@labour.gov.za (Use the correct reference number and job title in the subject line. Attach Z83 + CV as one document) Hand delivery: Corner of Hofmeyer and Beatty Avenue, Emalahleni Post: The Deputy Director: Finance and Office Services, Private Bag X7263, Emalahleni, 1035 Closing date: 06 November 2026 at 16:00 (walk-in) and 23:59 (online)Enquiries: Ms Ne Mashibini – Tel: (013) 655 8700 Helpful Tips for Applicants Make sure every section of the new Z83 is completed correctly (especially Sections A–D and the declaration). Clearly show your 2 years of ICT / technical support experience on your CV. Mention any experience with desktops, printers, LAN support, Active Directory or ITSM systems. Use the exact reference number HR 4/4/7/96 in the email subject line and on the Z83. Submit early — late applications will not be considered. Disclaimer SA Easy is not the employer. This post is shared for information purposes only. Always verify the details on the official Department of Employment and Labour channels before applying. No application fees are required.