IT Desktop Support Technician

Posted on June 10, 2025, by SA Easy Team Are you an IT pro ready to make an impact in Johannesburg’s vibrant financial hub? A top-tier financial services company in Sandton is seeking an IT Desktop Support Technician for a three-month contract starting July 1, 2025. With a competitive salary of R17,000–R20,000 per month, this role offers a chance to shine in a dynamic Group Division. SA Easy is thrilled to share this opportunity, perfect for tech-savvy hustlers ready to level up. Apply now, and share your career tips in our Earn section to inspire Mzansi’s job seekers! Job Overview Position: IT Desktop Support Technician Department: Group Division Industry: Financial Services Level: Intermediate Type: Contract (3 months) Location: Sandton, Johannesburg, South Africa Reporting to: IT Desktop Service Manager Start Date: July 1, 2025 Salary: R17,000–R20,000 per month Travel: None Direct Reports: None Availability: Immediate Number of Openings: 1 This contract role is ideal for an IT professional eager to support a leading financial services firm’s tech infrastructure in the heart of Sandton, Johannesburg’s economic powerhouse. Key Responsibilities As an IT Desktop Support Technician, you’ll keep the company’s tech running smoothly, ensuring employees stay productive. Your duties will include: Providing first- and second-line desktop support for hardware, software, and network issues. Installing, configuring, and maintaining desktop and laptop systems (Windows/macOS). Troubleshooting printers, scanners, and other peripherals. Assisting with user account management in Active Directory. Ensuring compliance with IT policies and security protocols. Logging and resolving support tickets via a helpdesk system. Offering remote and on-site support to end-users in a fast-paced office environment. Requirements To excel in this role, you’ll need: Education: National Diploma or Degree in IT, Computer Science, or related field (or equivalent experience). Experience: 2–3 years in desktop support or IT technical support, preferably in financial services. Skills: Proficiency in Windows 10/11, macOS, and Microsoft Office 365. Knowledge of Active Directory, TCP/IP, and basic networking. Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira). Strong problem-solving and communication skills. Certifications: CompTIA A+, N+, or Microsoft Certified Desktop Support Technician (MCDST) advantageous. Attributes: Customer-focused, detail-oriented, and able to work under pressure. Availability: Must be available to start July 1, 2025. Why Join This Team? This role offers a foot in the door of Sandton’s financial services sector, known for its innovation and growth. You’ll work in a modern office, supporting a diverse team under an experienced IT Desktop Service Manager. With no travel required, you’ll enjoy a stable work-life balance in Johannesburg’s bustling economic hub. The R17,000–R20,000 monthly salary is competitive for a three-month contract, perfect for building your CV and network. How to Apply Ready to seize this opportunity? Here’s how: Prepare Your Application: Update your CV and a cover letter highlighting your IT support experience. Certified documents for submission: - Submit One (1) merged PDF containing the following CV/Resume Matic/HighSchool Certificate Qualifications - (All Diplomas/Degrees as per your CV) Certifications - (All certifications as per your CV) ID or Valid Passport & Valid Work Permit Drivers License (not compulsory) Stay Updated: Follow SA Easy on X for job alerts and application tips. Shortlisted candidates will be contacted for interviews by June 25, 2025. Tips for Job Seekers Tailor Your CV: Highlight relevant IT certifications and helpdesk experience. Brush Up Skills: Practice troubleshooting scenarios for Windows and Office 365. Network: Connect with IT pros in Sandton via LinkedIn or SA Easy’s community. Prepare for Interviews: Be ready to discuss how you’ve resolved complex support tickets. What’s your job search hack? Head to the Earn section and inspire Mzansi’s hustlers! Final Thoughts The IT Desktop Support Technician role in Sandton is a golden opportunity to showcase your tech skills in South Africa’s financial heart.